Terms of Service.

Section 01 — The agreement.

These Terms of Service ("Terms") form a binding agreement between Fruityworx Platforms Inc. ("fruityworx," "we," "us") and the person or entity that signs up to use the fruityworx platform (the "operator," "you"). By creating an account, you accept these Terms. If you are accepting on behalf of an entity, you represent that you have authority to bind it.

Section 02 — The platform.

fruityworx provides a white-label business platform: software that an operator configures and runs under their own brand. The platform includes applications (CRM, HRIS, inventory, funnels, automations, marketing, inbox, calendar, payments, reputation, courses, sites, and any other apps we add during the term of these Terms), the workspace abstraction that separates data between the operator's customers, and the white-label surface that paints the platform in the operator's colors.

We may add, change, or retire apps over time. We will give operators at least 90 days' notice before retiring an app, except in the case of a security issue where shorter notice is necessary.

Section 03 — Your account.

You must provide accurate account information, keep it current, and protect your credentials. You are responsible for every action taken under your account, including actions by the people you invite to your workspaces and the end users of those workspaces. Workspace administrators are responsible for their workspace's users; the operator is responsible for the workspace administrators.

You must be at least 18 years old and able to form a binding contract in your jurisdiction to use the platform.

Section 04 — Acceptable use.

You may not use the platform to send spam, to harass or defraud end users, to violate the law, to infringe intellectual property, to distribute malware, to attack the platform itself, or to interfere with another operator's use of the platform. You are responsible for the activity that happens in the workspaces you create, even when that activity comes from your end users.

We may suspend or terminate accounts that violate this section. We will give notice when we can; we may not when the violation is causing harm.

Section 05 — Your data.

You own the data you put into the platform, the workflows you build, the sites you publish, and any content you create. You grant us a limited licence to host and process that content solely to operate the platform for you. Feedback you send us is welcome and free for us to use.

The fruityworx name and logo are our trademarks. You may use them to identify us in your marketing with our written permission; the team is fast to respond.

Section 06 — Fees & payment.

Plans are billed in advance on a monthly or annual basis at the rate listed on our contact page. All fees are non-refundable except where required by law. We may change plan prices with 30 days' notice; the change applies at the next renewal.

You authorize us to charge the payment method on file for all fees, taxes, and charges incurred under your account. Unpaid invoices accrue interest at 1.5% per month or the maximum rate allowed by law, whichever is lower.

Section 07 — White-label.

Operators on a paid plan may white-label the platform under their own brand. Your logo, your colors, your domain, your name on the login screen, the customer portal, transactional emails, and the in-app support widget all carry your brand; the word fruityworx does not appear on the surface unless you opt in to a "powered by" line.

When you white-label a workspace, you are the data controller of the data in that workspace. We process that data on your instructions, as described in our Privacy Policy and any data-processing addendum we sign with you.

Section 08 — Service level.

We target 99.99% uptime for the platform, measured monthly and excluding scheduled maintenance, force majeure, and third-party outages. Scale customers receive a written SLA with credits for missed uptime; the SLA is the sole and exclusive remedy for a missed target.

Section 09 — Warranties and disclaimers.

We provide the platform "as is" and "as available," except as expressly stated in these Terms. To the maximum extent allowed by law, we disclaim all other warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the platform will be uninterrupted, error-free, or that it will meet your particular requirements.

Section 10 — Limitation of liability.

To the maximum extent allowed by law, neither party will be liable to the other for indirect, incidental, special, consequential, or punitive damages, or for any loss of profits or revenues. Each party's total liability under these Terms is capped at the fees paid in the 12 months before the event giving rise to the claim. Nothing in this section limits liability that cannot be excluded by law.

Section 11 — Term and termination.

These Terms apply for as long as you have an account. You can close your account at any time from the dashboard. We can terminate or suspend your account for convenience on 30 days' notice, or immediately for cause (e.g. a material breach of Section 04). On termination, we will make your data available for export for 30 days, then delete it as described in our Privacy Policy.

Section 12 — Changes to these Terms.

We may update these Terms. Material changes give operators at least 30 days' notice by email and an in-app notice. If you do not agree to a change, you can close your account before the change takes effect.

Section 13 — General.

These Terms are governed by the laws of the Republic of the Philippines, without regard to its conflict-of-laws rules. Any dispute that the parties cannot resolve informally will be resolved in the courts of Metro Manila, Philippines. If any provision of these Terms is held unenforceable, the rest remains in effect.

Questions about these Terms go to legal@fruityworx.io. Fruityworx Platforms Inc., 59 Atis St., Aurora Subd., Angono, Rizal 1930, Philippines.